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Preguntas frecuentes




¿Se podrá utilizar otro sistema de firma electrónica?
What procedures can I carry out?
How can I carry out a procedure?
Problems with Cl@ve?
What is an electronic stamp?
What is an electronic/telematic procedure?
What is the Virtual Head Office?
Do I always have to identify myself?
What is included in the Virtual Head Office?
What is AutoFirma?
Can the Offices be accessed from the department's Portal?
What electronic signature systems can citizens use?
How I can install AutoFirma on my computer?
How to register in Cl@ve?
Is there a general access point to all electronic offices available to citizens?
What are the implications for citizens of using electronic signatures?
Can citizens be represented before the administration by third parties?
What is the official date and time?
How are the electronic offices identified?
Can the Administration use other authentication systems for undertaking automated procedures?
Are there certificate verification platforms?
What is the relationship between the Electronic Register and the Virtual Head Office?
Is Virtual Office the same as Virtual Head Office?
What is Cl@ve?
Why does a message appear related with the security certificate of the Headquarters?
What must the secure code verification system guarantee?
Can citizens be obliged to deal with the administrations exclusively by electronic means?
How to update the plug-in version of Java?
Configuration of PDF reader so that is trusts the root certificate of the electronic stamp of the Electronic Register
Why and how to configure root certificates on your browser?